The Perfume Club Reviews
(Rated by 13 users)
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Payment Methods
- Credit/Debit Cards
- Klarna
Payment Methods
- Verified Store VERIFIED
- Free shipping: Orders $50+
- In-store pickup: Ready in 2 hours
- 30-Day Returns
- Gap Good Rewards (4 brands)
Payment Methods
- Tops: $23 - $70
- Bottoms: $27 - $70
- Outerwear: $34 - $70
- Kids: $29 - $75
Today's Best Deals
10
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Overall Rating
4.9
Base on 13 Reviews
Ratings by Feature
Ratings by Feature
- Customer Service4.3
- Return Policy4.3
- Shipping & Delivery4.3
- Good Value4.5
- Price & Quality4.3
Recent Customer Reviews (13)
Ella Rizzo
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Ronald Hughes
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Marius Nilsson
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Ava Simmons
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Ryan Oliveira
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Christopher Trimble
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Luca Müller
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Karl Mitchell
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Leona Bruton
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Cory Palermo
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Payment Methods
Accepted Payment Options:
Prices for items on Perfumeclub.com vary widely depending on the type of clothing and promotions available. Typical price ranges include:
Credit/Debit Cards
Klarna
Payment Process
- Payments can be made online during the checkout process.
- For The Perfume Club credit card payments, options include online payments, mail, or phone calls, but in-store payments are not accepted.
Refund Information
Refunds for returns will be processed back to the original payment method used during the purchase.
The Perfume Club Pros & Cons
Pros
1
Variety of Perfumes: Offers a wide selection of perfumes from various brands.
2
Free Shipping: Some users have reported receiving their orders with free shipping.
3
Affordable Prices: Prices are often lower compared to other retailers, making it an attractive option for budget-conscious shoppers.
CONS
1
Scam Allegations: Many users have reported that the company does not ship products and does not provide refunds, labeling it as a scam.
2
Poor Customer Service: There are numerous complaints about the company's unresponsive and unhelpful customer service.
3
Quality Issues: Some users have received fake or damaged products, and customer service has been uncooperative in resolving these issues.
4
Address Mistakes: There have been reports of incorrect addresses being used for shipping, leading to delays and lost orders.
The Perfume Club Features and Benefits
Features
Large Product Selection
Over 18,000 products available from more than 400 luxury brands, including perfumes, cosmetics, hair care, makeup, sun care, and sunglasses.
User-Friendly App
Allows login/register with remember option; includes Main Menu for account and shopping access, Scan Price for barcode checks, Mirror for virtual makeup try-on, Beautician for skin consultations, and direct Shop access.
Loyalty Program
Points-per-purchase system with BeautyCoins exchangeable for products and gifts; three levels offering special discounts, free shipping, and exclusive new product access.
Customer Support
Available via phone or email for issues with the app or website.
Exclusive Offers
Regular offers, discounts, and special promotions for members.
Fast Shipping
Complimentary FedEx 2-Business Day Shipping on orders over $50.
Interactive Features
Centralized inbox for all apps, real-time dynamic insights, and full team and channel reporting through eDesk integration.
Customer Rewards
Earn points with every purchase, double points days, instant prizes, and exclusive access to limited edition member-only releases.
Personalized Benefits
Special discounts on birthdays, reduced minimum amount for free shipping, and free shipping with no minimum purchase.
Unique User Experience
Exclusive shopping experience with a family business spirit and over 75 years of experience.
30-Day Return Policy
Customers can return products within 30 days of receipt if unused and in original packaging.
Variety of Perfumes
Wide selection of perfumes from various brands.
Affordable Prices
Prices often lower compared to other retailers.